
Gift card.
Give the gift of choice with our virtual gift card. Perfect for any occasion, it allows your loved ones to purchase whatever they want in our online store. With no restrictions or limits, it's the perfect gift to surprise and delight your loved ones.
Shipping
SHIPPING TIME:
NATIONAL (Spain and Balearic Islands) AND PORTUGAL
- Your package will arrive within 24 hours for orders placed Monday through Thursday until 3:00 PM.
- For orders placed between 3:00 PM on Thursday and 12:00 PM on Friday, your package will arrive on Monday.
- For orders placed on the weekend, from 12:00 noon on Friday to Sunday, your package will arrive on Tuesday.
INTERNATIONAL (Germany, Belgium, France, Italy, Luxembourg, Netherlands)
- The package will arrive within 5 to 7 days.
SHIPPING COSTS:
NATIONAL (Spain and Balearic Islands) AND PORTUGAL
Shipping costs are €3.99 and free for orders over €60 for the Peninsula and the Balearic Islands.
INTERNATIONAL (Germany, Belgium, France, Italy, Luxembourg, Netherlands)
Shipping costs are €10.90.
Exchanges and returns
NATIONAL (Spain and Balearic Islands) AND PORTUGAL
You have a completely free exchange or return option for each order. If you need to exchange or return an item from that order, it costs €4.95.
In returns, the full amount of the item(s) will be refunded except for the return shipping costs of €3.99.
To be able to make the exchange or return, the following conditions must be met:
- The order must be placed within the 15-day period for a return or exchange to be processed.
- The garment(s) must be in perfect condition, unwashed and unworn.
INTERNATIONAL (Germany, Belgium, France, Italy, Luxembourg, Netherlands)
The first exchange is free; if you need to exchange or return another item from that order, it costs €10.90.
In returns, the full amount will be refunded except for the return shipping costs of €10.90.
HOW TO MAKE AN EXCHANGE OR RETURN:
From the moment you receive your order, you have 15 days to submit your request for a size change or return using this form . You only need the order number and the email address you used to make the purchase.
It is important that the garment(s) are in perfect condition, unwashed and unworn.
